Thorne&Co
Branding | Website | Print | Digital
Creating a hospitality business at the intersection of guest experience, investment and operations.
Founded by hospitality entrepreneur Steve Thorne and strategist Sean Rafter, Thorne&Co brought together decades of experience spanning hospitality operations, investment and business growth. Heat joined as the third part of that equation, helping shape the positioning, narrative and digital platform from the outset.
Together, we built the business around a simple belief: that better guest experiences create better business outcomes.
The result was a coherent proposition for owners, investors and developers seeking to unlock greater value from hospitality assets, supported by a wider collective of specialists brought together as projects demand.
Built around the philosophy of Analogue Soul. Digital Clarity., the brand positioned guest experience not as decoration sitting on top of the business, but as the business model itself.